Willowbrook Garden Centre Privacy Policy

STOURBRIDGE ROAD, CATSHILL, BROMSGROVE B61 0BW

email: customerservice@willowbrookgc.co.uk

Open 9.00-5.30 Monday-Saturday

10-5 Sunday

 
 

Willowbrook Garden Centre Privacy Policy

This policy is effective from May 25th 2018

This privacy policy sets out how Willowbrook Garden Centre uses and protects any information that you us.

Willowbrook Garden Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Willowbrook Garden Centre may change this policy from time to time by updating this policy. You should check this policy from time to time to ensure that you are happy with any changes.

 

What we collect

We may collect the following information:

  • name
  • contact information including email address and phone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer offers

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests.

 

Security

We will only use your data for the purpose for which it was collected. We will only grant access to, or share data, with Willowbrook Garden Centre or with authorised partners or third parties where we are required or entitled to do so under lawful data processing.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your personal data.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Willowbrook Garden Centre, Stourbridge Road, Catshill, Bromsgrove. B61 9BG.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at customerservices@willowbrookgc.co.uk.